Frequently Asked Questions

Find answers to common questions about TempMail and learn how to use our temporary email service effectively.

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Getting Started

TempMail is a free service that provides temporary, disposable email addresses for receiving emails without using your personal email account.

How it works:

  • Visit TempMail and a temporary email address is automatically generated
  • Use this address to sign up for websites, forums, or services
  • Receive emails at your temporary address and view them on our website
  • After 10 minutes, the email address and all messages are automatically deleted

No registration, passwords, or personal information required!

No account needed! TempMail is completely anonymous and requires no registration.

Simply visit our website and start using the service immediately. Your temporary email address is generated automatically without any personal information, passwords, or sign-up process.

This anonymity is one of the key features that makes TempMail fast, convenient, and privacy-focused.

Yes, TempMail is 100% free!

There are no hidden fees, premium plans, or subscription costs. All features are available to everyone at no charge.

We believe in providing accessible privacy tools for everyone. The service is supported through non-intrusive advertising, which helps us maintain and improve TempMail for all users.

It's incredibly simple:

  1. Visit TempMail: Go to our homepage
  2. Get Your Address: A temporary email address is automatically generated and displayed
  3. Copy It: Click the "Copy" button to copy your temporary email address
  4. Use It: Paste it wherever you need an email address
  5. Check Emails: Return to TempMail to view incoming messages

That's it! No additional steps or configuration required.

TempMail is perfect for:

  • Signing up for websites, forums, or online services
  • Protecting your primary inbox from spam
  • Testing email functionality in web applications
  • Downloading free resources that require email verification
  • One-time registrations that don't require long-term access
  • Avoiding promotional emails and newsletters
  • Maintaining privacy when you don't want to share your real email

⚠️ Do NOT use for: Banking, medical records, legal documents, important account recovery, or any sensitive communications.

Service Details

Temporary email addresses last for 10 minutes.

After this time:

  • The email address is permanently deleted
  • All received emails are deleted
  • The data cannot be recovered

A countdown timer is displayed on the homepage showing the remaining time. Make sure to save any important information before the timer expires!

💡 Tip: If you need the address longer, copy any important emails before expiration. You can generate a new address anytime.

No, TempMail only supports receiving emails.

Our service is designed exclusively for receiving messages at temporary addresses. You cannot send emails or reply to received messages.

This limitation exists because:

  • It prevents spam and abuse of the service
  • It maintains focus on our core purpose: protecting your primary inbox
  • It simplifies the service for quick, anonymous use

Email addresses are randomly generated by the system.

You cannot customize the email username, but you can:

  • Generate a new random address if you don't like the current one
  • Click the refresh/regenerate button to get a different address
  • The domain (@tempmail.com or similar) is fixed

Random generation ensures uniqueness and prevents address conflicts while maintaining the simplicity and speed of the service.

There is no fixed limit on the number of emails you can receive within the 10-minute window.

However, keep in mind:

  • All emails received are displayed in chronological order
  • Very large emails may take longer to load
  • The 10-minute expiration applies to all emails at that address
  • Excessive use from a single IP may trigger rate limiting for abuse prevention

For normal use cases, you shouldn't encounter any limitations.

Security & Privacy

TempMail provides basic privacy protection, but it's not designed for highly sensitive communications.

✅ What we provide:

  • No registration or personal information required
  • Anonymous access without tracking your identity
  • Automatic deletion of all emails after 10 minutes
  • Protection from spam in your primary inbox

⚠️ Security limitations:

  • No password protection on temporary addresses
  • Anyone with the email address can potentially access it
  • Emails are not end-to-end encrypted
  • No guaranteed delivery or storage security

Never use TempMail for sensitive information like passwords, financial data, or personal documents.

Theoretically, yes, but it's highly unlikely in practice.

Since temporary email addresses are randomly generated with unique combinations of characters, the chances of someone guessing your exact address are extremely low.

However:

  • There's no password protection, so anyone who knows your temporary address could access it
  • Don't share your temporary email address unless necessary
  • Assume the email is semi-public and avoid sensitive information
  • The 10-minute expiration limits exposure time

For maximum privacy, treat temporary emails as less secure than authenticated email accounts.

TempMail collects minimal data to operate the service.

What we DON'T collect:

  • Your name, email address, or personal details
  • Account information (no accounts required)
  • Long-term storage of emails beyond 10 minutes

What may be logged:

  • IP addresses for security and abuse prevention
  • Browser/device information through standard web analytics
  • Temporary email addresses and messages (automatically deleted after 10 minutes)

For complete details, please review our Privacy Policy.

No, we do not actively scan emails for malware, viruses, or phishing content.

This means:

  • Emails may contain malicious links, attachments, or content
  • You should exercise caution with all received emails
  • Don't download suspicious attachments
  • Don't click on links from unknown senders
  • Don't provide personal information in response to emails

⚠️ Important: Use antivirus software and keep your systems updated. Always verify the legitimacy of emails before taking any action.

Technical Questions

TempMail works on all modern browsers and devices:

✅ Supported Browsers:

  • Google Chrome (desktop & mobile)
  • Mozilla Firefox (desktop & mobile)
  • Safari (macOS & iOS)
  • Microsoft Edge
  • Opera
  • Brave

✅ Supported Devices:

  • Desktop computers (Windows, macOS, Linux)
  • Smartphones (iOS & Android)
  • Tablets (iPad, Android tablets)

The website is fully responsive and optimized for all screen sizes.

TempMail can receive emails from most email services, but some limitations exist:

✅ Generally works with:

  • Gmail, Yahoo, Outlook, and other major providers
  • Most websites and automated email systems
  • Newsletter and verification email services

⚠️ May not work with:

  • Services that block temporary email addresses
  • Platforms with advanced email validation
  • Some corporate or institutional email systems
  • Services requiring email domain verification

If a service explicitly blocks temporary emails, there's nothing we can do to bypass that restriction.

Yes, TempMail works with VPNs and Tor Browser.

Using TempMail with privacy tools provides additional anonymity:

  • VPN: Masks your IP address while using TempMail
  • Tor Browser: Provides maximum anonymity through onion routing
  • Privacy-focused browsers: Work seamlessly (Brave, Firefox with privacy extensions)

Note: Some VPN/Tor exit nodes may trigger rate limiting if they've been used for abuse. Simply reconnect or try a different server if you experience issues.

Troubleshooting

Several reasons could cause email delivery issues:

Common causes:

  • Delay: Emails can take a few seconds to minutes to arrive. Wait and refresh the page
  • Temporary address expired: If the 10-minute timer ran out, the address is deleted
  • Service blocking: The sender's service may block temporary email domains
  • Spam filtering: The sender's email system may have rejected or filtered the email
  • Incorrect address: Double-check you copied the full email address correctly
  • Service downtime: TempMail or Mail.tm may be experiencing technical issues

Try these solutions:

  • Wait 1-2 minutes and refresh the page
  • Generate a new temporary address and try again
  • Check if the sending service allows temporary emails
  • Verify you entered the email address correctly at the source

Try these troubleshooting steps:

  1. Refresh the page: Press Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) for a hard refresh
  2. Clear cache and cookies: Browser cache can sometimes cause loading issues
  3. Try a different browser: Test if the issue persists in another browser
  4. Disable browser extensions: Ad blockers or security extensions may interfere
  5. Check your internet connection: Ensure you have a stable connection
  6. Wait and retry: The service may be experiencing temporary downtime
  7. Use incognito/private mode: This bypasses cached data and extensions

If problems persist, please contact us with details about the error.

No, deleted emails and expired addresses CANNOT be recovered.

When the 10-minute timer expires:

  • The temporary email address is permanently deleted
  • All received emails are permanently deleted
  • There are no backups, archives, or recovery options
  • This is by design to ensure privacy and data security

💡 Prevention Tips:

  • • Save or copy important information immediately
  • • Take screenshots if needed
  • • Don't wait until the last minute
  • • Use your primary email for important communications

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help!

Contact Support